FAQ

OmniScent FAQ
Help Centre

Frequently Asked Questions

Everything you need to know about our products, from perfumes to personal care.

All Questions
Perfumes
Roll-Ons
Bath Fizzers
Bath Crystals
Hand & Body Lotions
Shower Gels
Candles
Car & Closet Diffusers
Reed Diffusers
Gold Tissue Oil
Perfumes
7 questions
What is a generic perfume?

A generic perfume is an independently created fragrance inspired by popular designer scents. It captures a similar scent profile using high-quality ingredients, offering a luxurious experience at a more affordable price.

Do your perfumes smell like the originals?

Yes! Our fragrances are crafted to closely match the scent profiles of popular designer perfumes. While each scent is an original OmniScent creation, the inspiration is unmistakable.

What makes OmniScent perfumes last longer?

Our perfumes contain a 30% oil concentration β€” significantly higher than most designer brands which range between 7–20%. This means a richer, longer-lasting scent that stays with you throughout the day.

How many perfumes do you offer?

We offer over 300 fragrances across our full range β€” including 120+ men's, 170+ women's, and 20+ unisex options. There's something for every preference and occasion.

Where do you source your perfume oils?

From the same major global suppliers that the top designer brands use. There are only about 30 major perfume oil suppliers in the world, and we work with the best of them.

How long does OmniScent perfume last on the skin?

Thanks to our high 30% oil concentration, most fragrances last between 8 to 12 hours, depending on the scent and your skin chemistry.

Are your perfumes copies or knock-offs?

No. We sell generic perfumes, not copies. That means our scents are inspired by designer fragrances but created independently using top-quality ingredients.

Roll-Ons
6 questions
What makes OmniScent Roll-On unique?

OmniScent Roll-On isn't just an antiperspirant β€” it's luxury in motion. Crafted with a premium base, it provides long-lasting sweat control while leaving your skin feeling smooth, fresh, and beautifully scented.

Which fragrances does it come in?

For ladies: OS Femme, Inspired by Scandal, and Inspired by Wanted Girl. For men: OS Homme, Inspired by Scandal, and Inspired by Invictus.

Is it suitable for daily use?

Yes! The formula is designed for everyday use, giving you long-lasting freshness and protection without irritation.

What are the key ingredients?

Aqua, Aluminum Chlorohydrate, Isohexadecene, Cyclopentasiloxane, Dimethiconol, Steareth-2, Steareth-21, PEG-12 Dimethicone, Phenoxyethanol, and Ethylhexylglycerin.

Does it really control sweat effectively?

Absolutely. The high-performance antiperspirant base is designed for all-day freshness, keeping you dry and confident no matter how busy your day gets.

How should I store my roll-on?

Store it in a cool, dry place, away from direct sunlight, to maintain its fragrance quality and texture.

Bath Fizzers
6 questions
Are bath fizzers safe for sensitive skin?

Yes! Our bath fizzers are made with gentle, skin-friendly ingredients. However, if you have very sensitive skin or allergies, we recommend a patch test first.

What sizes do bath fizzers come in?

We offer two sizes: a small fizzer perfect for foot soaks or a quick bath, and a large fizzer for a full, immersive bath experience.

What are the benefits of using bath fizzers?

Each fizzer is designed to nourish and soften your skin, soothe tired muscles, elevate your mood with aromatherapy, and turn your bath into a spa-like escape.

Can I use a bath fizzer for a foot soak?

Absolutely! Our small-sized fizzers are perfect for foot soaks β€” offering the same relaxing benefits in a compact, convenient form.

How long does one bath fizzer last?

Once dropped into warm water, each fizzer dissolves fully within a few minutes β€” but the aroma and skin-softening benefits last throughout your entire bath.

How many scents do you offer in the bath fizzers?

We currently offer 8 unique scents, each carefully crafted to suit different moods β€” whether you're looking to unwind, energize, or indulge in a little self-care.

Bath Crystals
6 questions
What makes OmniScent bath crystals different from regular bath salts?

Our bath crystals are made from Walvis Bay sun-dried, unrefined salts enriched with essential oils, botanical extracts, and activated charcoal β€” offering a truly luxurious and therapeutic bathing experience.

Are the bath crystals scented?

Yes! Each variant is infused with essential oils and natural aromas, making your bath both a sensory and skin-nourishing experience.

How are your bath crystals harvested?

Our crystals are hand-harvested from Walvis Bay, sun-dried naturally, and left unrefined to preserve their mineral-rich properties. This ensures maximum therapeutic benefit in every bath.

What are the benefits of using bath crystals?

Our bath crystals are formulated to relax and soothe tired muscles, detoxify the skin and body, rejuvenate your senses with natural aroma blends, and improve circulation and promote deep relaxation.

Are your bath crystals safe for all skin types?

Yes, our crystals are made with natural ingredients and essential oils. They are generally safe for all skin types, though we always suggest a patch test if you have very sensitive skin or known allergies.

What size packs are available?

All of our bath crystals come in 1kg packs, perfect for multiple uses and ideal as a gift or part of your self-care ritual.

Hand & Body Lotions
6 questions
What makes OmniScent lotions unique?

Our lotions combine deep moisturising skincare with a luxurious fragrance experience β€” so you're not just hydrating your skin, you're layering your scent beautifully.

Are the lotions suitable for all skin types?

Yes. Our formula is lightweight, non-greasy, and absorbs quickly β€” making it perfect for dry, normal, and combination skin types.

How often should I use the lotion?

For best results, apply daily β€” ideally after a shower when your skin is still slightly damp. This locks in moisture and fragrance throughout the day.

Will the lotion leave a greasy residue?

Not at all. Our lotions are formulated to absorb quickly, leaving your skin feeling soft, smooth, and never sticky or greasy.

What size are the lotion bottles?

Each lotion comes in a convenient 200ml pump dispenser, making it easy to apply and perfect for both home and travel use.

Which scents are available in the lotion range?

We offer 7 unique variants, including both moisturizing and perfumed options β€” each tailored to suit different moods, moments, and fragrance preferences.

Shower Gels
6 questions
What does "3-in-1" mean for the shower gel?

Our shower gels work as a shower gel, liquid soap, and foam bath β€” all in one bottle. One product, three uses, total convenience.

What size are the shower gel bottles?

Each bottle is 500ml with a convenient pump dispenser for easy, mess-free use in the shower or bath.

What scents are available?

We offer three refreshing scent combinations: Fresh Mint & Pomegranate, Lemon Verbena & Mandarin, and Raspberry Melon & Mint.

What skin types are these shower gels suitable for?

They're gentle and pH-balanced, making them suitable for all skin types, including sensitive skin. The moisturising formula ensures a non-drying, skin-loving cleanse.

Do the shower gels lather well?

Yes β€” they are high-foaming and create a rich, creamy lather that cleanses effectively while feeling indulgent on the skin.

Are your shower gels suitable for children?

While formulated for adults, the gentle formula is generally safe for older children. However, always avoid contact with eyes and supervise young users.

Candles
6 questions
What makes OmniScent candles different?

Every candle is hand-poured using premium fragrance oils. We focus on quality over quantity, ensuring a rich, consistent scent throw throughout the life of each candle.

How many candle scents do you offer?

We currently offer 11 unique candle scents, ranging from warm and cosy to fresh and uplifting β€” each crafted to set the perfect mood.

How long does a candle burn?

Each candle offers approximately 30 hours of burn time, giving you weeks of fragrance from a single candle.

Are the fragrance oils in candles safe?

Yes. We use premium-grade oils that are safe for home use when burned as intended. Always follow standard candle safety guidelines.

Can I reuse the candle jar?

Absolutely! Our candles come in a beautiful reusable glass jar with a bamboo lid β€” perfect for storage, decor, or repurposing once the candle has burned down.

Is the bamboo lid just decorative, or does it serve a purpose?

The bamboo lid helps preserve the fragrance when the candle is not in use and adds a natural, stylish finish that makes the candle ideal for gifting or display.

Car & Closet Diffusers
6 questions
How do I use the car & closet diffuser?

Simply unscrew the wooden cap, remove the inner stopper, then secure the cap back on and tilt the bottle slightly to allow the fragrance to soak into the wood. Hang or place it in your desired area.

Can I control the strength of the fragrance?

Yes. The more often you tip the bottle, the stronger the scent. For a lighter scent, tip less frequently or let the wood slowly release the fragrance without refreshing.

How long does each car & closet diffuser last?

Each 10ml diffuser provides a long-lasting scent for up to 3–4 weeks, depending on temperature, air flow, and placement.

Are your fragrance oils safe to inhale?

Yes. We use premium-grade fragrance oils that are safe for ambient scenting in small spaces. However, avoid direct skin contact and keep out of reach of children and pets.

What materials are used in the car & closet diffuser?

Our car & closet diffusers are hand-poured with premium fragrance oils and feature a sleek glass bottle with a natural wooden cap that gently releases scent over time.

Are the car diffusers safe for use in cars?

Yes! They're specifically designed for safe car use. Just be sure to hang them upright to avoid leaks, especially in hot weather.

Reed Diffusers
6 questions
What makes OmniScent reed diffusers a luxury product?

Each reed diffuser is hand-poured using premium fragrance oils, presented in an elegant glass bottle with high-quality fiber reeds for optimal scent diffusion. It's designed to be both a decorative and aromatic centrepiece.

How do reed diffusers work?

Reed diffusers release fragrance by allowing fragrance oil to travel up the reeds and evaporate into the air, providing a continuous, flame-free scent experience.

How many scents are available?

We offer 12 unique scents across citrus, floral, and woody ranges β€” so there's a perfect match for every room and every mood.

How long will each reed diffuser last?

Our 100ml reed diffusers typically last 6 to 8 weeks, depending on room temperature, humidity, and airflow. For a stronger scent throw, flip the reeds more often β€” or add a few extra reeds to boost the fragrance.

What's included with the reed diffuser?

Each set includes a sleek square glass bottle (pre-filled with fragrance), a modern cap, and a bundle of high-quality fiber reeds for optimal scent diffusion.

Can I reuse or refill the reed diffuser bottle?

Yes! Once finished, you can refill the bottle with the same scent or a new one from our diffuser refill range. Just remember to replace the reeds when switching fragrances to avoid scent mixing.

Gold Tissue Oil
6 questions
What is Gold Tissue Oil used for?

Gold Tissue Oil is designed to help reduce the appearance of scars, stretch marks, uneven skin tone, and sun damage. It deeply nourishes and hydrates your skin for a smoother, healthier look.

Can I use Gold Tissue Oil on my face?

Yes, it's safe for facial use. We recommend doing a small patch test first, especially if you have sensitive or acne-prone skin.

Does Gold Tissue Oil help with stretch marks?

Yes β€” with consistent daily use, it can visibly reduce the appearance of stretch marks by deeply hydrating and improving skin elasticity over time.

How often should I use the Gold Tissue Oil?

For best results, use twice daily β€” morning and evening. Consistent use will lead to visible improvements in skin texture and tone over time.

Can men use Gold Tissue Oil too?

Absolutely. This product is for anyone seeking healthy, hydrated skin, regardless of gender. The subtle designer fragrance and versatile benefits make it suitable for both men and women.

What does the Gold Tissue Oil smell like?

It has a light, luxurious designer fragrance that leaves your skin delicately scented without being overpowering. The scent is refined, elegant, and suitable for all genders.

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